FREQUENTLY ASKED QUESTION

Most Asked Questions

A. Our website is designed to make your shopping experience easy, fast and reliable. Placing an online order at Eorange.Shop is very fast and easy. Follow some simple steps, as shown in the How to Place an Order segment of our page for a step-by-step guide on making a purchase from Eorange.Shop.
A. We have a 7 Day Easy Return policy for all our products which are sold online to ensure that our customers are completely satisfied with their purchase. If you are unhappy or unimpressed with your order, we allow returns within 7 Calendar Days, for your satisfaction. For more details, please visit our Returns and Replacements segment page.
A. Eorange.shop offers various warranties depending on the purchased product. Most products carry a Brand Warranty, Service Warranty, Parts Warranty and International Warranty on them. Each product carries unique warranties which may vary based on the type and brand of product.
A. Providing the best customer satisfaction is our ultimate goal and top most priority, hence we are always available for support or to receive any concerns relating to our products or services. You can also contact us by phone, email or our social media platforms. Visit our Contact Us page for more information about how to get in touch with us.
A. There is a BDT 50 delivery fee in Dhaka City and outside of Dhaka BDT 100. But If you order over 1000 Taka you will get 20 taka less on Delivery fee. 
A. Eorange.shop representative or courier man will call you as soon as they are at your house to let you know about your delivery.
A. We accept cash on delivery and we also have Online Bkash and also accept VISA, Master & AMEX Card.
A. Please Immediately call +880-1847-131000 and let us know the problem. 
A. We try to provide the best deals and many of our products are already discounted the maximum retail price (MRP). We also offer discount codes under special circumstances, which are applied on the MRP. On any given product, we can only apply one type of discount. We always consider the best discount available to the customer.
A. We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back with the delivery person. If you forget to do that, you can call us within 24 hours and we will replace the item for free.
A. We have deals with whole-sellers, manufacturers, importers and we also have some brands of our own. We only sell authentic products.
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01847-131000